Portfolio & Case Studies

Proof from systems that had to work after launch.

Four case studies across data lake migration, AI workflow automation, real-time analytics, and enterprise upskilling. Each one now shows the operating friction, technical decision, adoption decision, and commercial meaning behind the measurable result.

Proof metrics

Enterprise Data Lake Migration

reducing query times by 400%

Enterprise logistics environment

Agentic Workflow Automation

achieving a 78% resolution rate without human intervention

Technical support operation

Real-time Analytics Dashboard

reducing downtime by 22%

Manufacturing operations team

Enterprise AI Upskilling Program

successfully certifying 50+ data engineers

Enterprise data engineering cohort

Case study library

Problem, friction, decision, adoption, outcome

Client names remain anonymized where permission does not exist, but the case structure is more specific about the starting condition and why the result mattered.

Enterprise logistics environment

Enterprise Data Lake Migration

Reporting teams were repeating query logic across siloed sources, so leaders could not get fast, consistent answers.

Problem

Legacy on-premise silos limited reporting speed, data access, and the ability to support real-time BI use cases.

Technical decision

Move the reporting foundation into Azure Data Lake with cleaner source-to-reporting flows and reusable BI access patterns.

Adoption decision

Keep the business vocabulary visible in the model so downstream teams could inspect and reuse the structure.

Stack

Azure Data LakePower BIETL pipelinesReal-time BI

Outcomes

  • Enabled real-time BI reporting
  • Unified fragmented enterprise data sources
  • Reduced query times by 400%

reducing query times by 400%

Faster query performance turned reporting from a bottleneck into an operational decision layer.

Technical support operation

Agentic Workflow Automation

Support queues were absorbing predictable Level 1 requests that did not need senior escalation.

Problem

Support teams needed a more reliable way to parse, categorize, and respond to high-volume Level 1 technical support tickets.

Technical decision

Use AI agents for parsing, classification, response drafting, and business-rule routing.

Adoption decision

Preserve human review for ambiguous or escalation-level tickets instead of forcing false autonomy.

Stack

AI agentsWorkflow automationTicket classificationBusiness logic

Outcomes

  • Reduced repetitive triage load
  • Improved response consistency
  • Achieved a 78% resolution rate without human intervention

achieving a 78% resolution rate without human intervention

The support team recovered capacity while keeping accountability inside the workflow.

Manufacturing operations team

Real-time Analytics Dashboard

Operators were reacting to equipment issues after the fact because telemetry was not visible in a decision-ready format.

Problem

Manufacturing stakeholders needed a high-performance Power BI suite for streaming telemetry from IoT devices.

Technical decision

Build a real-time Power BI layer on streaming IoT telemetry for predictive maintenance signals.

Adoption decision

Translate telemetry into operational views that maintenance teams could use without reading raw device data.

Stack

Power BIIoT telemetryStreaming analyticsPredictive maintenance

Outcomes

  • Surfaced operating signals in real time
  • Supported predictive maintenance decisions
  • Reduced downtime by 22%

reducing downtime by 22%

Reducing downtime protected production capacity and made maintenance planning more proactive.

Enterprise data engineering cohort

Enterprise AI Upskilling Program

Teams needed advanced AI and cloud architecture capability that would last beyond a one-off workshop.

Problem

Data engineering teams needed structured training across advanced cloud architecture and cognitive services integration.

Technical decision

Design a 12-week MCT-led curriculum around cloud architecture, cognitive services, and applied delivery.

Adoption decision

Structure the programme as repeatable capability building, not certification coverage alone.

Stack

MCT deliveryCloud architectureCognitive servicesEnterprise curriculum

Outcomes

  • Scaled applied AI capability across teams
  • Created a repeatable learning path
  • Successfully certified 50+ data engineers

successfully certifying 50+ data engineers

The organisation grew internal delivery capacity instead of depending only on external specialists.

Proof to action

If any of these scenarios match a current challenge, start with a clarity call.

Bring the scenario, current constraints, tools in scope, team size, urgency, and the evidence already available. The next step is a scoped conversation, not a long discovery form.

Book a Data & AI Clarity Call